Jocelyn Ji
Product Leader, Solopreneur
About
I’m a seasoned product leader with a diverse background in SF Bay Area, recently focused on Trust and Safety and Fraud/Abuse prevention. Passionate about improving people’s lives, I experiment innovative or AI/ML-driven solutions to enhance user experiences and safety in digital spaces.
Outside of work, I’m always up for trying new things, often lost in daydreams, and you’ll usually find me spending time with my dog, Batman. I absolutely love hotpot and indulge in this delightful meal almost every week.
Experience
TikTok
Product
“I’m currently spearheading in product management and product strategy across three risk domains, with a focus on fraud and abuse detection for both sellers and buyers’ risks. Leveraging my expertise in product, I drove the full product development lifecycle of two AI/ML centric tools, Seller Automated Fraud Evaluation and Buyer Segmentation, transforming them into cornerstone assets for risk mitigation, fraud prevention, and achieving pivotal business objectives such as growth, customer satisfaction, and repurchase rates.”
DiDi
Sr. Product Manager
At DiDi, I managed product requirements, strategies, and operations for risk management and anti-fraud solutions, ensuring healthy and safe ecosystem of mobility and food delivery products in global markets, such as LATAM, ANZ, Russia, and South Africa etc. My focus on enhancing customer experience was coupled with iterative product improvements, achieved through collaborative efforts with global teams. This required skillful trade-offs among key metrics like user experience, interception impact, financial loss, and model accuracy. In doing so, I contributed to DiDi’s mission as a leading global mobility technology platform, offering a wide range of app-based services that enrich people’s lives across continents.
Vibrant Sciences
Business Intelligence/Product Management
At Vibrant Sciences, I shaped the vision for internal platforms, streamlining insurance billings, operations, and sales processes, significantly improving efficiency and operational performance. My work directly improved insurance claim processes, drastically increasing completion rates for medical necessity claims
Yizey
Founder
Founded an ecommerce system from 0 to 1. I crafted and executed product and marketing strategies that boosted our conversion rate from 0.5% to 7.5% within a month. My leadership in hiring and managing a remote cross-functional team was fundamental in building our e-commerce system from the ground up.
Apple
Product Data Analyst
Delved in annotation of AI/ML features for web mapping products. My data analysis and spam identification efforts improved the product’s quality, enhancing the user experience.
Jocelyn Ji, Product Manager 